1. Introduction

Welcome to CodeMaster ("we," "our," or "us"). At CodeMaster, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our courses, or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

2. Information We Collect

2.1 Personal Data

We may collect personal identification information from you in a variety of ways, including, but not limited to:

• Account Registration: When you create an account, we collect your name, email address, and password.
• Course Purchases: When you purchase courses, we collect billing information including your name, billing address, payment method details, and transaction information.
• Profile Information: You may provide additional information in your profile such as your photograph, biography, education, or professional experience.
• Communications: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

2.2 Usage Data

We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity but may include:

• Device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our services, and other technical information.
• Information collected through cookies, pixel tags, and other tracking technologies.
• Course progress and engagement information, including lectures viewed, quizzes completed, and time spent on various parts of our platform.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website and services
• Process and complete transactions, and send you related information, including purchase confirmations and invoices
• Provide technical support and respond to your inquiries and requests
• Send administrative information to you, such as updates to our terms, conditions, and policies
• Personalize your experience and deliver content and product offerings relevant to your interests
• Monitor and analyze usage trends, and improve our website and services
• Detect, prevent, and address technical issues, fraud, or other illegal activities
• Send promotional communications, such as information about features, newsletters, and events, in accordance with your marketing preferences

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Types of cookies we use:

• Essential Cookies: Required for the operation of our website and enable you to use its features.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
• Functionality Cookies: Enable our website to personalize your experience and recognize you when you return.
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed to deliver more relevant advertisements.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

5. Third-Party Services

We may use third-party service providers to help us operate our business and our website or administer activities on our behalf. These may include:

• Payment processors for secure transaction processing
• Analytics providers to help us understand how users interact with our website
• Marketing and email service providers
• Customer support and help desk providers
• Hosting and content delivery network services

These third parties have access only to the personal information needed to perform their functions and are contractually obligated to maintain its confidentiality.

6. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk.

8. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access, update, or delete the information we have on you
• The right of rectification - the right to have your information corrected if it is inaccurate or incomplete
• The right to object to our processing of your personal data
• The right of restriction - the right to request that we restrict the processing of your personal information
• The right to data portability - the right to receive a copy of the information we have on you in a structured, machine-readable format
• The right to withdraw consent - the right to withdraw your consent at any time where we relied on your consent to process your personal information

To exercise any of these rights, please contact us using the contact information provided below.

9. Children's Privacy

Our services are not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so that we can take necessary actions.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By phone: +44 674 628 6181
• By mail: 3 Hughes Unions, Grahamburgh, RM9 4UT, United Kingdom